HANDLING

• avoid contact with water and any other chemicals or substances
• avoid harsh activity with bracelets to avoid damage
• colors may slightly change over time due to wear and tear

SHIPPING

• WHAT IS OUR PROCESSING TIME? Processing and packaging takes 1-5 days before shipping

 

• MY ITEM IS DAMAGED, WHAT SHOULD I DO?

CHARM FACTORY QUALITY CHECKS EVERY ITEM BEFORE SHIPPING

Once an order is shipped Charm Factory is no longer responsible for any damaged, lost or stolen items - For any impairments please contact us within 24hrs of delivery 

REFUNDS ARE UNAVAILABLE

CONNECT

• HOW CAN I CONTACT CHARM FACTORY? You can contact us via email yourcharmfactory@gmail.com we will be happy to assist you! Make sure you follow us on our socials to stay connected

THANK YOU!